Tractive GPS Dog Tracker – Real-Time Location & Health Alerts – Collar Attachment

We ship your pet’s favorites worldwide! Some items may have location-based restrictions, but we do our best to deliver wherever your furry friends are.

After you place your order, we’ll send estimated delivery dates based on item availability and your selected shipping method. You’ll see accurate shipping times during checkout.

Shipping rates are based on the total weight of your order. Product weights are listed on each item page, and all weights are rounded up to the next full pound for shipping accuracy.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

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